OUR POLICIES


Portland Power Yoga believes in establishing polices that support our commitment to growing a financially sound company while contributing to the community in valuable and meaningful manner. It is from this platform that we establish these policies and are grateful for your support in regard to the following:


PACKAGE EXPIRATION DATES & POLICIES:

  • Newcomer’s Package – 45 days from date of purchase
  • 10 class – 45 days from date of purchase
  • 20 class – 60 days from date of purchase
  • Monthly Unlimited – 31 days from date of purchase
  • Six Month Unlimited – six months from date of purchase
  • Yearly Unlimited – one year from date of purchase

Please note:

  • All class passes, single classes, specials, and class cards are non-transferable.
  • Freezing or Holding packages or Monthly Unlimited Pass Expiration dates may only be put on hold due to sickness or injury. It is the student’s responsibility to notify us at the time of injury or sickness. A note from a doctor will be require.  We are sorry but class packages may not be extended to accommodate business travel or vacation dates. PLEASE plan the purchase of your cards accordingly.
  • Due to confusion around multiple passes in use at one time, there is no stockpiling of passes, i.e., purchasing more than one class card at a time. ALL class cards are limited to one per customer at a time.

WORKSHOP POLICIES:

Please note the following policies for workshops:

  • Payment for workshops must be made in advance at time of signup with no exceptions.
  • In order to retain your spots for workshops, classes or special events, participants must be present 15 minutes before the start time in order to hold their spot. If not present at this time, the spot will be given to students on the wait list.

CANCELLATION POLICY:

Portland Power Yoga does not issue refunds for workshops cancellation. We will issue a Portland Power Yoga account credit only if we are notified of the cancellation before the workshop takes place. Please call the studio in advance if you need to cancel your spot for credit.

We do not issue refunds or account credits for workshops conducted by Master teachers visiting Portland Power Yoga, or for any off-site workshops sponsored by Portland Power Yoga.

Portland Power Yoga reserves the right to cancel or change the date of a class or workshop. We do our best to notify students in a timely manner if this occurs. On very rare occasions we will cancel classes due to inclement weather. Cancellation notices may be found on the front page of our website, our schedule page, on Facebook, and on our voice mail. We do our best to keep our doors open 364 days a year, closing only on Christmas Day.

CREDIT CARDS: Visa, MasterCard, American Express, and Discover

CHECKS: We accept checks. Returned checks will be subjected to a $25 fee.


 

Find us on:

Facebook

Tumblr

Pinterest

Join our Email list!

Twitter

Events & Inspirations